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Cooking Over Campfire

Cuisinez à l'extérieur avec style grâce à des designs d'équipement de cuisine uniques

Basée à Saffron Walden, TJM Metalworks crée une gamme d'équipements et de produits de cuisine d'extérieur sur mesure et fabriqués à la main, disponibles uniquement à l'achat en ligne, pouvant être livrés à travers le Royaume-Uni et dans le monde entier.

  • How long will my order take to make?
    All orders are hand made to order by Trevor and will take approximately 5-7 working days to make and ship out from the date we receive the order. This can be longer during busy periods, for multiple item orders and particularly in the lead up to Christmas.
  • How much is shipping?
    All shipping prices vary depending on the country you want the items shipped to. We have a lot of countries already listed on the website but if yours is not there, please let us know and we will look for the best prices and update straight away.
  • Can you ship to a PO Box address?
    We are not able to ship to PO Box addresses as the courier systems will not allow us to add in PO Box addresses. ​ However, we have made a price available for PO Box shipping to the USA ONLY with Royal Mail/USPS. This option must be selected otherwise there will be a delay whilst we seek an alternative address or additional payment as it will cost more money.
  • How long does UK shipping take?
    UK shipping is mainly with APC and is on a next working day service (Monday - Friday). Shipping labels are created for collection the next working day and the tracking numbers will then be available after 6pm on the day of collection. APC will then email you the next working day morning to let you know a delivery time slot. If you are not going to be in then please let us know a safe place where it can be left when ordering and we will instruct this. APC will not leave any parcels without our permission.
  • How long does international shipping take?
    It really depends on which country we are shipping to but, we have found that most deliveries are made within 3-7 working days. This can vary depending on various situations especially with customs and which is completely out of our control.
  • Will I have to pay customs fees and how much are they?
    Shipping to any country outside of the UK will incur customs fees and are the customer's responsibility. These are not something that we control or have any control over and we are completely dependent on the country's policies for international shipping. Most countries will ask for this payment through the couriers before delivery of the item although some will ask for this before they will be released from customs. Either way you will be contacted via email or text message about these payments.
  • What is the difference between mild steel and stainless steel versions?
    There is no difference in the weight of the items. The only difference is that with the mild steel you have to wipe down after each use and store in a dry place to help prevent rusting whereas the stainless steel version can be left out.
  • Can I return an item?
    If you are not happy with your purchase or the item is damaged, please contact us in the first instance. Items can be returned up to 30 days from receiving it and it is the buyer's responsibility to pay for and arrange for any return labels and costs that come with returning the item. Can I order multiple items and will they be able to be shipped together? Yes you can order multiple items. Once you have placed the items into your basket our website will calculate the postage based on the size and weight of the combined items. Some items have to be shipped individually due to the size and to prevent damage. These are the tripod and the large spit roast.
  • What are the weight and dimensions of the products?
    All items come with a description with weights and dimensions on and what is included in each item. We do state approx. with everything because everything is handmade and, although Trevor uses a JIG to ensure they are all the same, handmade items will naturally have slight variations.

Vous souhaitez en savoir plus sur notre processus et nos produits ? Appelez-nous maintenant au 07496 055284.

Vous pouvez également discuter d'une commande avec nous via le formulaire ci-dessous.

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